I know the “only constant is change” but didn’t realize it was THIS constant. Feels like we have been in a tailspin lately; every industry has been disrupted from Crypto to Christmas trees! And, yes, even Retail.
What this means to us at Lighthouse is it is time to get back to basics— control what we can control. For thirty+ years, we have witnessed change in the retail space. Employee turnover is historically quite high (60% annual attrition) and, according to McKinsey, will be as high as 2/3 frontline employees and managers leaving their jobs in the next few months.
Whether this is because of Covid, Culture, or the rise of “Quiet Quitting” is irrelevant. What matters is it is happening. As leaders in the retail space have to fill vacancies, cover off-shifts, and really step up, Lighthouse is helping them find the next investments, develop future projects that will keep the business moving forward on a large scale while you battle each day to keep your store running.
